Support

We are a small team and we read every message.

Contact support

Email hello@puddlemediallc.com. Please include the name of the game or product, the kind of phone or tablet you use, and what happened. We reply within a few business days.

Purchases and refunds

In-app purchases are processed by Apple or Google, not by us. Refunds are requested through the store you bought from:

If a purchase does not appear in a game, use the "Restore purchases" option in the game's settings, and email us if that does not fix it.

Privacy requests

To ask what data we hold about you, or to ask us to delete it, email hello@puddlemediallc.com. See our privacy policy for details.